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Last Updated: May 6, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, mobile interfaces, and other online properties operated by Trinity HealthCare Supply, LLC d/b/a trimmedi (“trimmedi”), including www.trimmedi.com and any successor domains (the “Website”), and all related products, services, content, and transactions made available through the Website. The Website connects users to a telehealth technology platform operated by CareValidate, Inc. (“CareValidate”) that facilitates access to telehealth services provided by independent, third-party licensed healthcare professionals (the “Platform”), also referred to as “CareValidate.” trimmedi and CareValidate are separate legal entities that perform distinct roles. trimmedi provides non-clinical content, marketing, customer support, and other informational and administrative services through the Website; CareValidate operates the Platform and provides platform-related services; and independent licensed healthcare professionals provide healthcare services through the Platform. For purposes of these Terms, the content and non-clinical services provided by trimmedi through the Website, the Platform, and platform-related services operated by CareValidate, the healthcare services provided by independent licensed healthcare professionals, and any products you are able to purchase through the Website and Platform are referred to collectively as the “Services.” Unless otherwise expressly stated, references to “we,” “us,” or “our” in these Terms refer collectively to trimmedi and CareValidate, and, solely with respect to the provision of the Services, the independent healthcare providers and pharmacies involved in providing such Services. By accessing or using the Website or any of the Services, you agree to be bound by these Terms.
Please read these Terms carefully before accessing and/or using the Website and/or Services.
THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT REQUIRE YOU TO ARBITRATE ALL DISPUTES YOU HAVE WITH US ON AN INDIVIDUAL BASIS. PLEASE SEE THE ARBITRATION AGREEMENT WITH CLASS ACTION WAIVER SECTION BELOW FOR MORE INFORMATION. YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU, trimmedi, CAREVALIDATE, THE PROFESSIONAL ENTITIES, AND THE PHARMACIES WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS WIDE ARBITRATION.
trimmedi on its own behalf and on behalf of one or more professional corporations that are incorporated, formed, or authorized in one or more states and for which trimmedi provides non-clinical content, marketing, customer support, and other informational and administrative services, including without limitation Usable Health, PC (collectively, the “Professional Entities”), makes certain information available regarding treatment programs and facilitates your access to telemedicine and expert medical services provided by the Professional Entities. The Services may also facilitate your access to prescription fulfillment and medication dispensing services offered by one or more independently owned and operated, duly licensed pharmacies (collectively, the “Pharmacies”).
trimmedi does not provide medical advice, diagnosis, or treatment and does not dispense medications. All healthcare services are provided exclusively by the Professional Entities and their licensed healthcare professionals, and all prescription fulfillment and dispensing services are provided exclusively by the Pharmacies in accordance with applicable law.
trimmedi is not a medical group, pharmacy, or healthcare provider and is not a “covered entity” as that term is defined under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its implementing regulations (collectively, “HIPAA”). trimmedi’s role is limited to providing non-clinical information and administrative services and facilitating access to the Services offered by the Professional Entities and the Pharmacies. trimmedi is independent from the Professional Entities, the Pharmacies, and the licensed healthcare professionals who may provide services through them, and trimmedi is not responsible for the acts or omissions of the Professional Entities, the Pharmacies, or such healthcare professionals, nor for the content of their communications with you. trimmedi does not engage in the practice of medicine or pharmacy and does not provide healthcare or pharmacy services of any kind.
Our Privacy Policy, available at https://www.trimmedi.com/privacy-policy, describes how we may collect, use, disclose, and maintain information you provide to us or, where applicable, to the Professional Entities and Pharmacies.
trimmedi does not offer medical advice, diagnosis, or treatment. All information made available through the Website or in connection with communications supported by trimmedi and/or CareValidate is provided for general informational purposes only and is not intended to create a physician-patient or provider-patient relationship, nor to replace or supplement any existing relationship you may have with a licensed healthcare provider, as defined by applicable state or federal law. Use of the Website and reliance on any information provided by trimmedi is at your own risk and is not a substitute for professional medical diagnosis or treatment.
Neither trimmedi, CareValidate, the Professional Entities, nor the Pharmacies participate as a provider in any federal, state, or private payor healthcare program, including Medicare or Medicaid, with respect to services or products made available through the Services.
Accordingly, neither you nor trimmedi, CareValidate, the Professional Entities, or the Pharmacies may seek or receive reimbursement from any federal, state, or private payor healthcare program for any services or products provided to you through the Services.
To the extent that any laboratories, pharmacies, or licensed healthcare professionals accessible through the Services may independently participate in federal, state, or private payor healthcare programs outside of the Services, you acknowledge and agree that the manner in which services and products are made available through the Services is outside such programs and is not intended to constitute a covered benefit. By choosing to use the Services, you are expressly electing to obtain products and services on a cash-pay basis, outside of any federal, state, or private payor healthcare program.
By using the Services, you acknowledge and agree that: (1) you are voluntarily choosing to obtain products and services on a cash-pay basis and are solely financially responsible for all services and products provided to you by or through the Services; and (2) neither you nor trimmedi, CareValidate, the Professional Entities, licensed healthcare professionals, laboratories, or the Pharmacies will submit any claim for reimbursement to any federal, state, or private payor healthcare program for services or products provided to you through the Services.
Telehealth allows healthcare providers to assess and treat patients remotely using technology. Healthcare services via telehealth may offer potential benefits, but there are also potential risks. To use the Services you must consent to treatment via telehealth. Please see the Telehealth Consent at https://www.trimmedi.com/medical-consent. The Telehealth Consent is hereby incorporated into these Terms by reference and constitutes a part of these Terms.
The Website and non-clinical components of the Services are owned and operated by trimmedi and its licensors. All content, recordings, visual interfaces, graphics, design, compilation, information, data, computer code, software (including any downloadable software), text, images, video, audio, trademarks, service marks, trade names, and other materials or elements made available through the Website (collectively, “Content”) are protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property and proprietary laws.
Except as otherwise expressly stated, all Content available through the Website is owned by trimmedi or its third-party licensors. All trademarks, service marks, and trade names displayed on the Website are proprietary to trimmedi or its licensors, whether registered or unregistered, and may not be used in any manner that is likely to cause confusion regarding endorsement, affiliation, or sponsorship.
Subject to your compliance with these Terms, trimmedi grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for your personal, non-commercial use. Except as expressly permitted by trimmedi in writing, you may not copy, reproduce, distribute, transmit, publicly display or perform, publish, license, sell, modify, adapt, create derivative works from, or otherwise exploit any Content. Any downloading or copying of Content does not transfer any ownership rights to you. All rights not expressly granted are reserved by trimmedi and its licensors.
Electronic Communications. By accessing or using the Website or Services, you expressly consent to receive electronic communications from trimmedi, including communications provided through the Website, by email, text message, or by telephone using the contact information you provide. Such communications may include agreements, notices, disclosures, authorizations, verifications, confirmations, and other information related to your use of the Services. You agree that any electronic communications trimmedi provides to you satisfy any legal requirement that such communications be in writing.
Prescription Products. Certain products available through the Services and accessed via the Platform require a valid prescription issued by a licensed healthcare provider. You will not receive a prescription product unless you have completed a consultation through the Platform, the provider has determined that the product is appropriate for you, and the provider has issued a prescription.
If a provider issues a prescription, you may choose to have the prescription fulfilled through one of the Pharmacies accessible through the Services or may elect to have the prescription sent to a pharmacy of your choice.
Please note that products fulfilled by the Pharmacies may not be dispensed in child-resistant packaging and may not be provided in child-resistant containers.
Subscriptions. Certain products available through the Services are offered on a subscription basis. If you purchase a subscription product, your selected payment method will be automatically charged at the recurring intervals disclosed for that product during the checkout process unless and until you cancel. You may cancel a subscription at any time up to forty-eight (48) hours before the applicable monthly processing date by emailing help@trimmedi.com, logging into the Platform, or completing this pre-formatted email.
For convenience, you will be presented with a single total subscription price. If a subscription product requires a consultation with a licensed healthcare provider and/or includes a prescription product fulfilled by one of the Pharmacies, the total price you pay includes: (i) amounts charged by the applicable Pharmacy for the prescription drug; (ii) amounts charged by the applicable Professional Entity for the services provided by the provider; and (iii) applicable fees charged for access to and use of the Platform. By submitting your payment information, you authorize trimmedi, our affiliate CareValidate, Inc., or our third-party payment processors to charge the amount due in accordance with their terms. Payment information is processed and securely stored by Stripe; for information regarding Stripe’s data privacy practices, see https://stripe.com/privacy. CareValidate collects these amounts on behalf of the Pharmacies and Professional Entities, as applicable, and remits the corresponding portions to them.
Without limiting the prohibitions and restrictions found elsewhere throughout the Terms, you agree not to:
trimmedi reserves the right to refuse service, remove or edit content, or cancel orders in its sole discretion.
The Website may include links to or access to third-party websites, platforms, or services (collectively, “Linked Sites”) solely for your convenience. trimmedi does not control, endorse, sponsor, or assume any responsibility for any Linked Sites or for any information, content, materials, products, or services made available through such Linked Sites. trimmedi makes no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of any information, content, materials, products, or services available on or through any Linked Sites.
Your access to and use of Linked Sites is entirely at your own risk and subject to the terms and policies of the applicable third party. We encourage you to review the applicable terms of use and privacy policies governing your use of any Linked Sites before interacting with them.
trimmedi retains personal information only for as long as reasonably necessary to (i) provide and maintain the Services; (ii) comply with applicable legal, regulatory, accounting, or reporting obligations; (iii) resolve disputes and enforce our agreements; or (iv) pursue our legitimate business purposes consistent with applicable law. trimmedi may delete or anonymize personal information when it is no longer needed for these purposes, unless a longer retention period is required or permitted by law or by an applicable agreement.
For additional information regarding how personal information is collected, used, shared, and retained, please review our Privacy Policy, which describes the data practices of trimmedi, CareValidate, the Professional Entities, and Pharmacies, as applicable.
You agree to defend, indemnify, and hold harmless trimmedi and CareValidate, its affiliates, and their respective officers, directors, employees, agents, licensors, and contractors, as well as any third parties that offer products or services in connection with the Services, including the Professional Entities, licensed healthcare providers, and Pharmacies (collectively, the “Indemnified Parties”), from and against any and all claims, demands, actions, suits, proceedings, damages, judgments, settlements, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees and litigation expenses, arising out of or relating to: (i) your use of the Services; (ii) your fraud, willful misconduct, or violation of applicable law; (iii) your breach of these Terms; or (iv) your infringement or violation of the rights of any other person or entity.
The Indemnified Parties reserve the right, at their own expense, to assume exclusive control of the defense and settlement of any claim subject to indemnification under this Section, and you agree to cooperate reasonably with the defense of such claim. You may not settle any claim subject to indemnification without the prior written consent of the applicable Indemnified Party if such settlement imposes any obligation, admission, or liability on that Indemnified Party.
trimmedi is not a provider of medical treatment, and the Services are not intended to be a substitute for professional medical or nursing advice, diagnosis, or treatment. By accepting these Terms, you acknowledge and agree that (a) the Services do not constitute, and should not be interpreted as, medical advice, diagnoses, opinions, or treatment recommendations; and (b) the Services are not intended to replace or serve as a substitute for advice, diagnosis, or treatment provided by a licensed physician or other qualified healthcare professional. You should always seek the advice of your physician or other qualified healthcare provider with any questions regarding a medical condition or health concern.
The Services are provided on an “as is,” “where is,” and “as available” basis. To the maximum extent permitted by applicable law, trimmedi disclaims all warranties of any kind, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, completeness, availability, reliability, or freedom from viruses or other harmful components.
trimmedi does not warrant that the Services will be uninterrupted, secure, timely, error-free, or free from technical failures, nor does trimmedi make any warranty regarding the accuracy, adequacy, or completeness of any information, materials, or content made available through the Services. trimmedi is not responsible for any problems, delays, interruptions, or technical malfunctions of networks, systems, servers, software, internet service providers, telecommunications systems, or computer equipment, or for any injury or damage to users or third parties resulting from the use of or inability to use the Services.
Some jurisdictions do not allow the exclusion of certain warranties or limitations on implied warranties. To the extent such laws apply to you, some or all of the above disclaimers may not apply, and you may have additional rights under applicable law.
To the fullest extent permitted by applicable law, in no event shall trimmedi, CareValidate, their affiliates, or any third party offering products or services through the Services, including the Professional Entities, licensed healthcare providers, or Pharmacies (collectively, the “Covered Parties”), be liable to you or any other person or entity for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for personal or bodily injury, emotional distress, wrongful death, loss of data, loss of profits, or business interruption, arising out of or relating to your access to or use of, or inability to access or use, the Website or Services, including any information or content made available through the Services.
This limitation applies regardless of the legal theory asserted, whether based in contract, tort (including negligence), warranty, statute, or otherwise, and regardless of whether any Covered Party has been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the aggregate liability of the Covered Parties for any claims arising out of or relating to these Terms or your use of the Website or Services shall not exceed the greater of (i) the total amount paid by you to trimmedi or CareValidate for the Services in the twelve (12) months preceding the event giving rise to the claim, or (ii) one hundred U.S. dollars (US $100).
Any claim or cause of action arising out of or relating to your use of the Website, Services, or Content must be brought within one (1) year after the date on which the claim or cause of action first arose, or such claim or cause of action is permanently barred.
You understand and agree that your use of the Website and Services is predicated on your waiver of any right to participate in a class action or representative action for any claims arising out of or relating to your use of the Website or Services, except as expressly provided in the Arbitration Agreement.
Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities. To the extent such laws apply to you, the limitations and exclusions set forth in this Section shall apply only to the maximum extent permitted by applicable law.
PLEASE READ THIS PROVISION CAREFULLY. This provision requires you to arbitrate disputes on an individual basis and limits the manner in which you may seek relief.
You agree that any dispute, claim, or controversy arising out of or relating to this Arbitration Agreement, these Terms, the Privacy Policy, the Website, the Services, or the advertising or marketing practices, products, or services of trimmedi or CareValidate, the Professional Entities, and Pharmacies (collectively, the “Disputes”) shall be resolved by binding, final, and confidential arbitration on an individual basis before a single arbitrator administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules then in effect.
This Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16, and shall be interpreted broadly consistent with the FAA. The arbitrator shall have exclusive and sole authority to resolve any dispute regarding the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable.
The arbitrator shall apply the substantive law of the State of Florida, to the extent consistent with the FAA. The arbitrator may award any relief available in an individual action under applicable law, including compensatory and statutory damages and attorneys’ fees and costs where authorized by statute. The arbitrator may award injunctive or declaratory relief only to the extent necessary to resolve your individual claim and may not award relief that would affect other users or the public at large.
The arbitrator may resolve only individual Disputes between you and trimmedi, CareValidate, the Professional Entities, and Pharmacies, and may not consolidate claims or proceedings or hear class, collective, representative, or private attorney general claims or requests for relief on behalf of other individuals.
If a court or arbitrator determines that any portion of this Arbitration Agreement is unenforceable as to a particular claim or remedy, then that claim or remedy (and only that claim or remedy) shall be severed and may be brought in court, and all remaining claims shall be arbitrated.
Notwithstanding the foregoing, trimmedi and CareValidate may seek injunctive or equitable relief in state or federal court to protect their intellectual property rights, including claims arising from actual or threatened misappropriation, infringement, or unauthorized use of intellectual property. You agree that venue is proper and that you are subject to personal jurisdiction in such courts.
Unless you timely opt out, you understand and agree that you are waiving the right to: (a) have a court or jury decide your Dispute; (b) obtain discovery to the same extent as in court; (c) participate in a class, collective, or representative action, whether as a representative, member, or opponent; (d) act as a private attorney general; or (e) join or consolidate your Dispute with that of any other person. Other rights that would be available in court may also be unavailable in arbitration.
You may opt out of this Arbitration Agreement within thirty (30) days of the date you first purchase or register for a product or service through the Website by sending written notice to:
trimmedi LLC, Attn: Legal Department, 3206 NE 2nd Ave, Suite 3013, Miami, FL 33137
Your opt-out notice must include your full name, mailing address, email address used to register or purchase, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration will not affect any other provisions of these Terms.
This Website maintains specific contact information provided below, including an email address, for notifications of claimed infringement regarding materials posted to this Website. All notices should be addressed to the following contact person:
Notification of Claimed Infringement:
trimmedi LLC, Attn: DMCA/Copyright Agent, 3206 NE 2nd Ave, Suite 3013, Miami, FL 33137
Email: help@trimmedi.com
You may contact our agent for notice of claimed infringement specified above with complaints regarding allegedly infringing posted material and we will investigate those complaints. If the posted material is believed in good faith by us to violate any applicable law, we will remove or disable access to any such material, and we will notify the posting party that the material has been blocked or removed.
In notifying us of alleged copyright infringement, the Digital Millennium Copyright Act requires that you include the following information: (i) description of the copyrighted work that is the subject of claimed infringement; (ii) description of the infringing material and information sufficient to permit us to locate the alleged material; (iii) contact information for you, including your address, telephone number and/or email address; (iv) a statement by you that you have a good faith belief that the material in the manner complained of is not authorized by the copyright owner, or its agent, or by the operation of any law; (v) a statement by you, signed under penalty of perjury, that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed; and (vi) a physical or electronic signature of the copyright owner or a person authorized to act on the copyright owner’s behalf. Failure to include all of the above-listed information may result in a delay in the processing of your complaint.
If you have any questions or concerns about this Agreement, please contact us by email at help@trimmedi.com. We will attempt to respond to your questions or concerns promptly after we receive them.

Through the trimmedi healthcare membership, licensed providers may prescribe Compounded Semaglutide or Compounded Tirzepatide, prepared by state-licensed 503A compounding pharmacies.
Easy-to-use – simple subcutaneous injections
Complete kit – includes syringes, needles & alcohol swabs
Compounded under USP 797 standards and tested for purity and potency
Transparent pricing – no hidden fees, shipping included
Compounded to clinical standards – under strict USP <797> cleanroom conditions
Each batch is carefully verified for consistency and accuracy, ensuring optimal quality for your weight loss journey.
With trimmedi, getting started is simple: a guided consult, a personalized plan, and treatment delivered to your door with support built in at every step.
Get StartedComplete our quick assessment to see if you qualify for prescription weight loss medication - no cost, no obligation.
If your provider determines that treatment is clinically appropriate, you will receive a personalized care plan. Your provider may prescribe GLP-1 (Compounded Semaglutide) or GLP-1/GIP (Compounded Tirzepatide) as part of your plan based on your individual health profile.
If prescribed, your medication ships directly to your door from a licensed pharmacy. Your care team provides ongoing support throughout your membership.